Tickets are non-refundable or exchangeable. By buying your tickets full rate online, you are renouncing any reductions or free admissions you might have benefited from.
If you buy a reduced ticket, a justification will be required at the main desk of the Caen Memorial Museum.
*The service has to be provided at a specifically given date or period of time, the consumer has to be informed that in accordance with article L. 221-28 of the French Consumer Code, he does not benefit from a right of withdrawal. Once the reservation is confirmed by the costumer, reductions and punctual promotional offers cannot be applied retroactively by the Memorial museum. Accordingly, by purchasing online a full-price ticket, you waive any reductions or free admissions you might have benefited from for this visit. In case of purchasing a reduced-rate ticket, a documentary proof will be requested at the reception of the museum.